Support
Something not working, or a story that shouldn't have shown up? Email [email protected] and we'll get back to you.
I didn't get my sign-in code
Codes come from [email protected] within a minute. Check spam, and make sure you typed the address right. Each code works for 15 minutes; asking again sends a fresh one.
I'm getting stories I don't care about
Tap "Not relevant" on them; the editor learns from it. For bigger changes, edit the interest and say what you don't want ("not opinion pieces", "only my neighborhood").
I'm not getting notifications
Notifications come through the iPhone app. Open it, allow notifications when asked (or under You), and use the test button there. Check the interest's notification setting, your quiet hours and the daily limit.
Deleting your account
Under You, choose Delete account. Everything is removed right away.